Time to ship

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Darkstariniraq
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Time to ship

Post by Darkstariniraq » Fri Feb 19, 2016 8:02 pm

so, about how long does it take for an order to ship? I made an order Monday morning and it still says it hasn't shipped yet. the page says they ship on Mondays and Fridays so just kinda wondering.

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Astrid Varelse
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Re: Time to ship

Post by Astrid Varelse » Sat Feb 20, 2016 12:15 pm

I've found it best to give all orders a week or two for them to process. This is primarily because Tail Kiss Studios is essentially a independent business. To my knowledge Seppel does pretty much everything himself, all while balancing his life. Especially since he has (a) young child(ren).

Over on the FAQ/Help page, it says:
  • Q: WHEN DO YOU NORMALLY SHIP ORDERS?
    A: We usually ship twice a week. Orders are printed off as they come in, which is when you’ll see a “handling” date and time on your account page.

    Q: I LIVE OUTSIDE THE UNITED STATES. WHEN WILL MY INTERNATIONAL ORDER ARRIVE?
    A: Canadian orders usually take 2-4 weeks.

    Q: CAN I GET A TRACKING NUMBER?
    A: Currently, if you order $80 or more, you will receive an email with tracking information when your package ships. If you don’t receive an email, feel free to email Seppel for more information.
You can find more answers to a lot of quick questions like that over there.
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Darkstariniraq
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Posts: 3
Joined: Mon Feb 15, 2016 11:42 am

Re: Time to ship

Post by Darkstariniraq » Sat Feb 20, 2016 11:42 pm

Thanks again for the info and the link to the FAQ.

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Astrid Varelse
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Joined: Sun Oct 19, 2014 8:22 am
Location: Ontario, Canada

Re: Time to ship

Post by Astrid Varelse » Sun Feb 21, 2016 7:58 pm

Yeah, I found the Furoticon Help page pretty tricky to find...

It's a sort of standard to have it near the bottom of the page, so when it's near the top it really throws you off
Talk about Furoticon on Discord!

Also, visit my trading thread

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